Showing results 12 to 31 of 56
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| Issue Date | Title | Sub-Title | Author(s) | Journal Name | Volume Number | Issue Number | Pages |
| 2005 | Dimensions of service quality in developed and developing economies: multi-country cross-cultural comparisons | - | Shainesh, G ; Malhotra, Naresh K ; Ulgado, Francis M ; Agarwal, James ; Wu, Lan | International Marketing Review | Vol.22 | Iss.3 | 256-278p. |
| 2018 | Does country or culture matter in global marketing? : an empirical investigation of service quality and satisfaction model with moderators in three countries | - | Malhotra, Naresh K ; Agarwal, James ; Shainesh, G | | | | 61-91p. |
| 2018 | Does intention translate into action? : investigating the impact of loyalty intention on future usage | - | Chatterjee, Swagato ; Shainesh, G ; Sravanan, C n Sai | Journal of indian Business Research | Vol.10 | Iss.2 | 151-169p. |
| 2012 | Drivers of behavioural intentions for a new service among current customers | - | Radhika, P ; Krishnamurthy, Anup ; Shainesh, G | | | | |
| 2013 | Drivers of retailers’ sales: Exploring the role of value, satisfaction and loyalty | - | Chatterjee, Swagato ; Garg, Giriraj ; Shainesh, G | | | | |
| 2010 | Drivers of trust in relational service exchange: understanding the importance of cross-cultural differences | - | Schumann, Jan H ; Wangenheim, Florian V ; Stringfellow, Anne ; Yang, Zhilin ; Praxmarer, Sandra ; Jimnez, Fernando R ; Blazevic, Vera ; Shannon, Randall M ; Shainesh, G ; Komor, Marcin | Journal of Service Research | Vol.13 | Iss.4 | 453-468p. |
| 2012 | Effects of trustworthiness and trust on loyalty intentions: validating a parsimonious model in banking | - | Shainesh, G | International Journal of Bank Marketing | Vol.30 | Iss.4 | 267-279p. |
| 2012 | Emergence of online shopping in India: Shopping orientation segments | - | Gehrt, Kenneth C ; Rajan, Mahesh N ; Shainesh, G ; Czerwinski, David ; O'Brien, Matthew | | | | |
| 2012 | Emergence of online shopping in India: shopping orientation segments | - | Gehrt, Kenneth C ; Rajan, Mahesh N ; Shainesh, G ; Czerwinski, David ; O'Brien, Matthew | International Journal of Retail & Distribution Management | Vol.40 | Iss.10 | 742-758p. |
| 2015 | Emerging career opportunities for the new generation and competencies needed | - | Shainesh, G | | | | |
| 2013 | Foreword: Innovations in Services Marketing and Management: Strategies For Emerging Economies | - | Shainesh, G | | | | XV-XVIIp. |
| 2005 | How competition will shape Indian markets | - | Sheth, Jagdish N ; Sisodia, Rajendra S ; Shainesh, G | Journal of Marketing & Communication | | Iss.May | 1-17p. |
| 2014 | Impact of quality, value, satisfaction and loyalty on future buying behavior | - | Chatterjee, Swagato ; Shainesh, G ; Sravanan, C N Sai | | | | |
| 2018 | Impact of social capital on choices made by the bottom-of-pyramid consumer | - | Shainesh, G ; Chatterjee, Swagato ; Moser, Roger ; Beritelli, Pietro | | | | |
| 2003 | Implementing a CRM solution at Ritukumar | - | Shainesh, G | | | | 4p. |
| 20-Mar-2011 | Inclusive healthcare: tackling the health service divide in India | - | Shainesh, G ; Murali, D | The Hindu Business Line | | | |
| 2017 | Indian healthcare value chain status quo not a sustainable solution | - | Narayanamurthy, Gopalakrishnan ; Moser, Roger ; Sutter, Yves ; Shainesh, G | Journal of Asia Business Studies | Vol.11 | Iss.4 | 481-506p. |
| 1996 | An investigation of the process of consumer's evaluation of service and the formation of behavioral intentions through the conceptualization and operationalisation of a model of service value | - | Shainesh, G | | | | 199p. |
| 2015 | Involvement with experience: Activating the impact of brand experiences on brand attitude and loyalty | - | Gupta, Seema ; Gupta, Tanvi ; Shainesh, G | | | | |
| 2014 | Lifecycle of information on the web: implications for aggregator sites | - | Satyanarayana, H ; Prasanna, T M ; Shainesh, G | | | | 38-45p. |
