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The Digital Institutional Repository of IIM Bangalore
This repository provides metadata of IIMB Publications and aimed at creating and preserving an archive of Institution scholarship. IIMB Publications include Articles, Working Papers (FULL TEXT), Book Chapters published by Faculty, Doctoral Dissertations by FPM Scholars and Project reports of Students enrolled in various courses of IIMB.
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Browsing by Author Krishnamurthy, Anup
Showing results 1 to 6 of 6
| Issue Date | Title | Sub-Title | Author(s) | Journal Name | Volume Number | Issue Number | Pages |
|---|---|---|---|---|---|---|---|
| 2012 | Drivers of behavioural intentions for a new service among current customers | - | Radhika, P ; Krishnamurthy, Anup ; Shainesh, G | ||||
| 2018 | Electronic word-of-mouth and the brand image: exploring the moderating role of involvement through a consumer expectations lens | - | Krishnamurthy, Anup ; Kumar, S Ramesh | Journal of Retailing and Consumer Services | Vol.43 | 149-156p. | |
| 2016 | Exploring consumer satisfaction and loyalty | - | Krishnamurthy, Anup | 233p | |||
| 28-Jan-2013 | Exploring consumer–brand relationships (the Indian context) | - | Kumar, S Ramesh ; Lyndem, Preeti Krishnan ; Krishnamurthy, Anup | ||||
| 2015 | Exploring the formation of consumer expectations | - | Krishnamurthy, Anup ; Kumar, S Ramesh | Journal of Customer Behavior | Vol.14 | Iss.1 | 7-31p. |
| 2017 | Snubbing the old to embrace the new: the impact of cross-buying on the usage of existing services | - | Krishnamurthy, Anup ; Shainesh, G | Journal of Services Marketing | Vol.31 | Iss.6 | 662-675p. |