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This repository provides metadata of IIMB Publications and aimed at creating and preserving an archive of Institution scholarship. IIMB Publications include Articles, Working Papers (FULL TEXT), Book Chapters published by Faculty, Doctoral Dissertations by FPM Scholars and Project reports of Students enrolled in various courses of IIMB.
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https://repository.iimb.ac.in/handle/2074/21972| Title: | Feature additions to enhance user engagement in JRCfC | Authors: | Singh, Hanut Sharma, Deepshi |
Keywords: | User engagement;Railway industry;IRCTC;Gap analysis | Issue Date: | 2022 | Publisher: | Indian Institute of Management Bangalore | Series/Report no.: | PGP_CCS_P22_117 | Abstract: | Our CCS project focuses on looki ng into new options and recommending new features for the IRCTC website and app to enable an unmatched booking experience, thus enhancing customer satisfaction and interaction and driving up revenue by boosting the offerings and experience of train travel. In addition, we'll pinpoint the system's shortcomings and places of pain for users while recommend ing improved ways to put existing functionality into practice. | URI: | https://repository.iimb.ac.in/handle/2074/21972 |
| Appears in Collections: | 2022 |
Files in This Item:
| File | Size | Format | |
|---|---|---|---|
| PGP_CCS_P22_117.pdf | 3.28 MB | Adobe PDF | View/Open Request a copy |
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