Feature additions to enhance user engagement in JRCfC

The Digital Institutional Repository of IIM Bangalore

Please use this identifier to cite or link to this item: https://repository.iimb.ac.in/handle/2074/21972

DC Field	Value	Language
dc.contributor.advisor	Prabhu, Ganesh N
dc.contributor.author	Singh, Hanut
dc.contributor.author	Sharma, Deepshi
dc.date.accessioned	2023-06-27T12:00:19Z	-
dc.date.available	2023-06-27T12:00:19Z	-
dc.date.issued	2022
dc.identifier.uri	https://repository.iimb.ac.in/handle/2074/21972	-
dc.description.abstract	Our CCS project focuses on looki ng into new options and recommending new features for the IRCTC website and app to enable an unmatched booking experience, thus enhancing customer satisfaction and interaction and driving up revenue by boosting the offerings and experience of train travel. In addition, we'll pinpoint the system's shortcomings and places of pain for users while recommend ing improved ways to put existing functionality into practice.
dc.publisher	Indian Institute of Management Bangalore
dc.relation.ispartofseries	PGP_CCS_P22_117
dc.subject	User engagement
dc.subject	Railway industry
dc.subject	IRCTC
dc.subject	Gap analysis
dc.title	Feature additions to enhance user engagement in JRCfC
dc.type	CCS Project Report-PGP
dc.pages	24p.
Appears in Collections:	2022

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