Last mile issues in digitisation drive

Abstract

Digitisation is key to making financial inclusion work. Glitches can be sorted by first implementing it in select cities. The remonetisation, after demonetisation, is nearly completed. In the market place, the mode of settlement of daily transactions is returning to the pre-November 8, 2016-preferred pattern of cash settlement. As the pressure on people on digitalising settlements has declined, normal behaviour of increasingly resorting to cash has comeback. However, demonetisation has largely been successful in educating the masses about the benefits of electronic payments and digitalisation. In next few months, with implementation of GST, expected from July 2017, drive towards digitalisation would be strengthened. However, while working in the field, some challenges are becoming apparent, which need to be understood and addressed for seamless transition to digital India. Read more at: https://www.thehindubusinessline.com/opinion/last-mile-issues-in-digitisation-drive/article21971581.ece1