Browsing by Author Krishnamurthy, Anup


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Issue DateTitleSub-TitleAuthor(s)Journal NameVolume NumberIssue NumberPages
2018Electronic word-of-mouth and the brand image: exploring the moderating role of involvement through a consumer expectations lens-Krishnamurthy, Anup ; Kumar, S Ramesh Journal of Retailing and Consumer ServicesVol.43149-156p.
2016Exploring consumer satisfaction and loyalty-Krishnamurthy, Anup 233p
28-Jan-2013Exploring consumer–brand relationships (the Indian context)-Kumar, S Ramesh ; Lyndem, Preeti Krishnan ; Krishnamurthy, Anup 
2015Exploring the formation of consumer expectations-Krishnamurthy, Anup ; Kumar, S Ramesh Journal of Customer BehaviorVol.14Iss.17-31p.
2017Snubbing the old to embrace the new: the impact of cross-buying on the usage of existing services-Krishnamurthy, Anup ; Shainesh, G Journal of Services MarketingVol.31Iss.6662-675p.