Drivers and performance of corporate sustainability: Services sector

Abstract

The recent management literature is focusing business organizations performance from the dimensions of sustainability and accountability, which is beyond that of financial performance. The World Commission on Environment and Development (1987) released the report “Our Common Future’ which emphasized on sustainable development by defining sustainable development as “to meet the needs of the present without compromising the ability of future generations to meet their own needs”. In 1992, Earth Summit in Rio de Janeiro also emphasized the concept of sustainability. The concept of Sustainability has been shaped by various influences, political, public, and academic forces (Benny and Dunphy 2007, Dunphy, Benveniste, Griffiths, and Suttan 2000). In a corporate context, sustainability has been defined narrowly as corporations’ social or environmental concerns and broadly as their social environmental and economic concerns (Linnenluecke and Griffiths 2010).