Please use this identifier to cite or link to this item:
https://repository.iimb.ac.in/handle/2074/16993
Title: | Effective customer support system using escalation management; HCL-Hewlett Packard (HP) Limited, Noida | Authors: | Mahajan, Sandeep | Keywords: | Customer service;Customer support system;Escalation management | Issue Date: | 1992 | Publisher: | Indian Institute of Management Bangalore | Series/Report no.: | PGP_SP_N2_040 | URI: | https://repository.iimb.ac.in/handle/2074/16993 |
Appears in Collections: | 1990-1995 |
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File | Size | Format | |
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PGP_SP_N2_040.pdf | 1.79 MB | Adobe PDF | View/Open Request a copy |
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