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The Digital Institutional Repository of IIM Bangalore
This repository provides metadata of IIMB Publications and aimed at creating and preserving an archive of Institution scholarship. IIMB Publications include Articles, Working Papers (FULL TEXT), Book Chapters published by Faculty, Doctoral Dissertations by FPM Scholars and Project reports of Students enrolled in various courses of IIMB.
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https://repository.iimb.ac.in/handle/2074/10245| DC Field | Value | Language |
|---|---|---|
| dc.contributor.author | Pati, Nishant Kumar | |
| dc.date.accessioned | 2019-11-02T06:00:47Z | - |
| dc.date.available | 2019-11-02T06:00:47Z | - |
| dc.date.issued | 2015 | |
| dc.identifier.uri | http://repository.iimb.ac.in/handle/2074/10245 | - |
| dc.publisher | Indian Institute of Management Bangalore | |
| dc.relation.ispartofseries | SP.PGP.P15-60 | |
| dc.subject | Financial services | |
| dc.subject | Customer services | |
| dc.title | Suggesting initiatives, alternative processes for improving customer service between enquiry and dispatch of delivery order in vehicle financing; benchmarking standards within this scope with the best in the BFSI sector: Mahindra & Mahindra Ltd ; Customer Service | |
| dc.type | Summer Project Report-PGP | |
| dc.pages | 3p. | |
| dc.identifier.accession | E39286 | |
| Appears in Collections: | 2015 | |
Files in This Item:
| File | Size | Format | |
|---|---|---|---|
| SP_PGP_P15-60.pdf | 167.16 kB | Adobe PDF | View/Open Request a copy |
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