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Showing results 6 to 8 of 8 < previous 
Issue DateTitleSub-TitleAuthor(s)Journal NameVolume NumberIssue NumberPages
2015The Journey or the Destination: Asymmetric Impact of Process and Outcome on Service Evaluations-Aruna Divya, T ; Chatterjee, Swagato 
2013Wait for Service and Customer Specific Service OutcomesA metaanalysisChatterjee, Swagato 46p.
2013Wait for service and customer specific service outcomes: a meta-analysis-Chatterjee, Swagato 46p.