Please use this identifier to cite or link to this item: https://repository.iimb.ac.in/handle/123456789/12392
Title: Revamping the customer touch points and competitor analysis for MRTA
Authors: Divakar, Sandeep 
Keywords: Marketing management;Customer relationship
Issue Date: 2006
Publisher: Indian Institute of Management Bangalore
Series/Report no.: PGP-SP-P6-038
URI: http://repository.iimb.ac.in/handle/123456789/12392
Appears in Collections:2006

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