Please use this identifier to cite or link to this item: https://repository.iimb.ac.in/handle/2074/9750
Title: Enhancing ease of service delivery channel access in the Indian retail banking context
Authors: Padsali, Guruppa Mallappa 
Alapatt, Jeffrey Johny 
Keywords: Banking
Issue Date: 2012
Publisher: Indian Institute of Management Bangalore
Series/Report no.: EPGP_P12_11
URI: http://repository.iimb.ac.in/handle/2074/9750
Appears in Collections:2010-2015

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