Please use this identifier to cite or link to this item:
https://repository.iimb.ac.in/handle/2074/12955
DC Field | Value | Language |
---|---|---|
dc.contributor.author | Vaidyanathan, R | |
dc.date.accessioned | 2020-07-03T14:42:26Z | - |
dc.date.available | 2020-07-03T14:42:26Z | - |
dc.date.issued | 2010-10-14 | |
dc.identifier.uri | https://repository.iimb.ac.in/handle/2074/12955 | - |
dc.description | DNA, 14-10-2010 | |
dc.description.abstract | The US under Obama is a declining power. It is also confused about its real friends and enemies. Which is why it is cosying up to the ISI while trying to arm-twist us. The decision of the Ohio state government to restrict outsourcing for government contracts has created a furore among IT and other business groups. Barack Obama is also bashing the outsourcing industry — and Indian companies. But is all this new? In 2003, New Jersey went down the same populist road. Here’s a report from that time: “The Scottsdale, Arizona-based eFunds, a firm that processes electronic fund transfers for some 200,000 New Jersey welfare recipients, will end its Mumbai operations shortly and open a customer service centre in the same state. The new call centre, to be opened in Camden City, New Jersey, will cost $340,000 a month, about 20% more than the $270,000 it cost to run it out of India. The extra cost will be underwritten by the state government…”. Read more at: https://www.dnaindia.com/analysis/main-article-learning-to-deal-with-confused-and-declining-empires-1437534 | |
dc.language.iso | en_US | |
dc.publisher | Diligent Media Corporation Ltd. | |
dc.subject | IT outsoursing | |
dc.subject | Customer service | |
dc.subject | |Global trade | |
dc.title | Learning to deal with confused and declining empires | |
dc.type | Magazine and Newspaper Article | |
dc.identifier.url | https://www.dnaindia.com/analysis/main-article-learning-to-deal-with-confused-and-declining-empires-1437534 | |
dc.journal.name | DNA | |
Appears in Collections: | 2010-2019 |
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