Please use this identifier to cite or link to this item: https://repository.iimb.ac.in/handle/2074/10722
Title: END consumer feedback; Super Seva
Authors: Mate, Michael Thangminlien 
Keywords: Consumer feedback;IT industry;Logistic management
Issue Date: 2012
Publisher: Indian Institute of Management Bangalore
Series/Report no.: PGP_SP_P12_065
Abstract: SuperSeva Services Private Limited was founded in the year 2000, by Ajay Shankar Sharma and Deepak Kumar. The company started with a team of 10 employees. For nearly 12 years now, SuperSeva has been providing comprehensive Corporate-centric services to help organizations conduct business more effectively. Today, SuperSeva is the leader in the corporate service industry in India serving at over 300 client locations across the country. SuperSeva, designs, builds and operates technology-enabled business support solutions for fortune 500 companies. They also provide a complete range of enterprise support services by leveraging their domain and business expertise and strategic alliances with various business partners. SuperSeva offers a full range of solutions custom-tailored to meet the needs of the organisations in the Industry, including IT-enabled concierge service, Managed Front office service, Automated Mailroom management, Travel desk, Logistics management, Employee Engagement programs, Reward and Recognition programs, Customer loyalty programs and more. SuperSeva pioneered the IT – enabled delivery model. This enables greater efficiency, easy scalability and long term sustainability, as evidemced by the ISO 9001:2008 certification. SuperSeva is headquartered in Bangalore, has a PAN India presence with 7 offices and presence in 18 locations, starting from Delhi to Cochin and Mumbai to Kolkata.
URI: http://repository.iimb.ac.in/handle/2074/10722
Appears in Collections:2012

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