Applications of uncertainty-based mental models in organizational learning: A case study in the indian automobile industry

Abstract

This paper, we discuss the applicability of qualitative and quantitative reasoning techniques to study the process of Organizational Learning. We have used cognitive maps of a company (for the past five years) taken from the Indian automobile industry to understand the Organizational Learning process. We have conducted stochastic simulation experiment on an uncertainty-based cognitive map (the latest year). We generated scenarios for the future and analysed each scenario with respect to data obtained from the past fiveyears cognitive maps, in light of the theory on Organizational Learning. © 1997 Elsevter Science Ltd.