Please use this identifier to cite or link to this item: https://repository.iimb.ac.in/handle/123456789/5290
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dc.contributor.advisorGopalan, M R-
dc.contributor.authorDoley, Indranien_US
dc.contributor.authorJha, Shashank, Shekharen_US
dc.date.accessioned2016-03-27T12:05:36Z
dc.date.accessioned2019-05-28T03:56:10Z-
dc.date.available2016-03-27T12:05:36Z
dc.date.available2019-05-28T03:56:10Z-
dc.date.issued2003
dc.identifier.otherCCS_PGP_P3_013-
dc.identifier.urihttp://repository.iimb.ac.in/handle/123456789/5290
dc.language.isoenen_US
dc.publisherIndian Institute of Management Bangaloreen_US
dc.relation.ispartofseriesPGP-Contemporary Concerns Study;CCS.PGP.P3-013en_US
dc.subjectService industryen_US
dc.subjectCommercial bankingen_US
dc.subjectTotal quality measurementen_US
dc.subjectService delivery processen_US
dc.subjectCustomer loyalty modelen_US
dc.subjectService profit chain modelen_US
dc.titleDeveloping and validating a framework/model for service auditen_US
dc.typeCCS Project Report-PGPen_US
Appears in Collections:2003
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