Please use this identifier to cite or link to this item: https://repository.iimb.ac.in/handle/123456789/11577
Title: General motors contact center: sourcing, process design and implementation plan
Authors: Anand, Deva Priya 
Keywords: Automobile engineering
Issue Date: 2004
Publisher: Indian Institute of Management Bangalore
Series/Report no.: PGP_SP_P4_009
URI: http://repository.iimb.ac.in/handle/123456789/11577
Appears in Collections:2004

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