Browsing by Author Sharma, Amalesh
Showing results 3 to 3 of 3
< previous
Issue Date | Title | Sub-Title | Author(s) | Journal Name | Volume Number | Issue Number | Pages |
---|---|---|---|---|---|---|---|
2020 | Leveraging service recovery strategies to reduce customer churn in an emerging market | - | Borah, Sourav Bikash ; Prakhya, Srinivas ; Sharma, Amalesh | Journal of The Academy of Marketing Science | Vol.48 | Iss.5 | 848-868p.; 848-868p. |